You have 7 days to return an item from the date you received it. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging with all tags attached.
• You must provide the receipt or proof of purchase.

We offer exchanges for size issues or defective products. For exchanges:

• Contact our support team within 48 hours of delivery.
• Exchanges are subject to stock availability.
• For international orders (UAE, UK, USA, Canada), the customer is responsible for two-way shipping costs unless the item is defective.

The following items cannot be returned or exchanged:

• Sale or clearance items.
• Custom-made or personalized products.
• Items that have been worn, washed, or altered.

Once we receive your item, we will inspect it and notify you of the status of your refund. If approved:

• The refund will be processed to your original method of payment or via bank transfer.
• In Pakistan, refunds are typically processed within 5-7 business days.
• International refunds may take 10-15 business days depending on your card issuer's policies.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error (wrong item or defective product).