Shipping & Delivery Policy

Last Updated: July 2026

MEEM Enterprises is committed to delivering your orders safely and as quickly as possible. This Shipping & Delivery Policy explains our order processing times, estimated delivery schedules, shipping procedures, and important delivery information for customers shopping through our Pakistan Store, UAE Store, and UK Store.

1. Order Processing

Orders are processed after successful order confirmation and, where applicable, successful payment authorization.

  • Orders are normally processed within 1–2 working days.
  • Orders placed on weekends or public holidays may be processed on the next working day.
  • Processing times may be extended during peak sales, public holidays, or unforeseen operational circumstances.

2. Estimated Delivery Time

Estimated delivery times are as follows:

Store Estimated Delivery
Pakistan Store 2–5 Working Days
UAE Store 2–4 Working Days
UK Store 3–7 Working Days

Delivery times are estimates only and may vary depending on courier operations, customer location, weather conditions, public holidays, customs procedures (where applicable), or other circumstances beyond our reasonable control.

3. Shipping Charges

Shipping charges vary depending on the regional store and delivery destination.

  • Pakistan Store: Shipping charges apply based on the total shipment weight. Standard shipping starts from PKR 300. Shipping charges may increase for heavier parcels or remote delivery locations and will be calculated during checkout.
  • UAE Store: Free Shipping is available on all orders unless otherwise stated on the product page or during promotional campaigns.
  • UK Store: Free Shipping is available on all orders unless otherwise stated on the product page or during promotional campaigns.

4. Delivery Address

Customers are responsible for providing a complete, accurate, and accessible delivery address, along with a valid contact number. MEEM Enterprises shall not be responsible for delivery delays, failed deliveries, or additional courier charges resulting from incorrect or incomplete address information provided by the customer.

5. Delivery Attempts

Delivery partners may attempt delivery according to their own operational policies. If a delivery cannot be completed because the customer is unavailable, refuses the shipment, or cannot be contacted, the order may be returned, cancelled, or treated according to the courier's delivery procedures.

6. Order Tracking

Where tracking is available, customers will receive shipment tracking details after the order has been dispatched. Tracking availability depends on the courier or logistics partner handling the shipment.

7. Delivery Delays

While MEEM Enterprises strives to deliver all orders within the estimated delivery timeframe, delays may occur due to public holidays, adverse weather conditions, customs procedures (where applicable), courier operational issues, high order volumes, or other events beyond our reasonable control. Such delays do not automatically entitle the customer to compensation or cancellation.

8. Damaged, Lost or Incorrect Orders

If your order arrives damaged, incomplete, or you receive the wrong product, please contact our customer support within 48 hours of receiving your order. We may request photographs or other relevant information to investigate the issue before providing a replacement, exchange, or other suitable resolution.

9. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Business Name: MEEM Enterprises
Brand Name: MeeM
Website: www.meemgoc.com
Email: info@meemgoc.com
Phone / WhatsApp: +92 336 1117509
Business Address: Bedian Road, Lahore Cantt, Punjab, Pakistan